Privacy Policy

1. Who runs Chalkory

Chalkory is run by an individual. For any question about your data, write to support@chalkory.com.

2. What Chalkory keeps

• When you play without an account: player names, scores and match settings. They stay on your phone. A guest’s matches are kept for 24 hours after they finish (or after the last score) and then deleted, unless you create an account or sign in within that time.
• With an account: your email and password (or your name, email and photo from Google if you sign in with Google), username, display name and avatar. Chalkory cannot read your password.
• When you use the app: the matches you play, friends, groups, leaderboards, table-fee splits you saved and the ratings you send.
• Notifications: only if you turn them on, and you can turn them off at any time.
• Camera: only to scan QR codes. The image is not stored or sent anywhere.
• Support payments: for signed-in accounts. Chalkory keeps the amount, the transfer code and the time so it can recognise your transfer. Chalkory never sees your card details or banking password.
• Visit data: like any website, your IP address and browser type are logged to serve pages and stop spam.

3. Kept on your device

The app keeps part of its data on your phone so you can still keep score on a weak connection, and remembers your language and theme.

4. What it is used for

• Scoring, keeping your match history and syncing between your devices.
• Showing your form, leaderboards, friends and groups.
• Protecting accounts, stopping spam and helping you when you write in.

Chalkory does not sell your data.

5. Who can see your data

• Players in the same match: names, scores and result of that match.
• Friends and group members: your name, photo, results, and when you are playing a match.
• Leaderboards: your display name, photo and results.
• A result picture you share yourself: only what appears on the picture.

To run, Chalkory uses a few third-party services: data storage and sign-in, Google (only if you sign in with Google), your phone’s notification service (only if you turn notifications on) and bank-statement watching (only if you support Chalkory). They handle data only on Chalkory’s instructions, and some servers may be outside Vietnam.

Chalkory may also share data when a competent authority requires it by law.

6. How long it is kept and how to delete it

• Guest matches: 24 hours.
• Accounts: until you delete the account.

You can delete your account in the app: Profile → Security → Delete account. Your name is replaced by “Deleted player”, and your username and the email in your profile are removed. Matches you played stay in the history of the people you played with, but only under that name. Ratings you sent are kept and no longer linked to your account.

Note: the email you sign in with is not removed automatically. To have it removed, or if you cannot sign in, email support@chalkory.com from the address you registered with.

7. Your rights

Under Vietnamese law (Decree 13/2023/ND-CP) you have the right to know, view, correct, delete, restrict, object to and complain about the use of your personal data.

• Change your name or photo: in Profile.
• Delete your account: in Profile → Security.
• Turn off notifications: in your phone or browser settings.
• Anything else: support@chalkory.com.

8. Children

Chalkory is for people aged 16 and over. If you are under 16, use it with a parent or guardian’s consent. If you think a child is using Chalkory without that consent, get in touch and it will be deleted.

9. Security

Data travels over an encrypted connection and access is limited per account. No system is perfectly safe; if an incident affects you, Chalkory will tell you as the law requires.

10. When this policy changes

Chalkory updates the date at the top, and tells you in the app if the change is important.

11. Contact

Privacy questions: support@chalkory.com.